We liked the room with beautiful garden view ,the air conditioner and the phone didnt work , after two days, they changed our room to one better with ocean and garden view but the air conditioner didn't work neither. They couldn't fix it and they moved to Dreams to very nice room with access to all the restaurants. The room was spectacular but we liked the Sunset Garden view better. In addition they gave us two free massages and 2 days refund. Samuel Correa, Carlos Camargo and Karina Vazquez the Managers did a great effort to try to maintain us happy .
Eduardo
abril de 2023
The room/suite was absolutely beautiful with an unbelievable ocean view. Everything was quite clean. And the staff was so attentive. We also in Joy the food. There were lots of choices. And so that made it a unique and wonderful experience with that beautiful ocean.
Karen
janeiro de 2025
Fantastic location right on the beach! Had the most beautiful sundowns. Extremely friendly and serviceminded staff. Great food and really appreciated the great coffee at the cafe. Good drinks at the bar. Spotless clean rooms, pool and common area. Great evening entertainment. My kids enjoyed the pool, the tabletennis and the snackbar. And the oldest loved the beachvolley games. We enjoyed every minute - thank-you to Sunscape Sabor!
David
abril de 2023
I love how close everything was and friendly the staff was, also how clean they try to maintain the property with the large amounts of people that are in the property. Food was great and all the events that took place daily. Really good vibes overall.
Elvis
maio de 2024
I loved the beach, very well kept. I had seen so many negative reviews of this place, but I enjoyed my stay. Staff was great, food was acceptable, not French Cuisine, but good and plenty of it.
Leonor
dezembro de 2024
It’s a small property, which was nice. Easy to get around, limited options for food is the only thing. A la Carte option every meal though, not just buffet. The beach bar is awesome and this resort is part of/owned by the 2 surrounding resorts (secrets and dreams). The beach is nice to walk, with the secrets pier. To enter the ocean is tough, it’s mostly a rocky bottom. The water is nice until you get a south wind then no ability to snorkel as it is very shallow and mucks up easily. The rooms were nice and mostly clean (was cleaned better during our stay each day than when we initially arrived). Good stay
Amanda
março de 2023
The beach was amazing. You could use some facilities of the resort attached (dreams). The resort itself is small and cosy and they have a lot of staff which makes it easy to keep everything tight and clean
Federica
março de 2023
The ocean front view was incredible. The beach was clean, snorkeling was amazing, as well as the kyaking. The staff were very kind.
Kerri
janeiro de 2024
Major upgrade to the old section of Sunscape. This is likely why all the complaints about construction was talked about in previous posts. Sunscape is good deal for a “cheap” but beautiful getaway with the family. Secrets is definitely nicer and you have better selections and amenities (especially better alcohol). Dreams… well I was stunned by the renovations and beautiful rooms. Impressive renovations, excellent food and service (at Dreams and Secrets). The manager Karina is always working hard to meet customer needs and accommodate to all guest requests. I’ve seen her move from Sunscape to Secrets and now Dreams. Everywhere she goes, she does amazing work and has the staff under control. I have no doubt that she will have this property running smoothly very soon. Still, no complaints, she just runs a tight ship and is starting a new resort from scratch. The bell boys at all 3 resorts (Dreams, Sunscape, and Secrets) are awesome snd deserve a promotion. Definitely coming back!
Kevin
janeiro de 2023
The hotel is worth it. When they said "All inclusive" believe it, it's all inclusive. They have a lot of options to eat, schedule of activites and aquatic gear included. They algo have a 24/7 bar and snack restaurant. And you have a large beach with sand in the hotel.
Anahí
janeiro de 2022